Contact Mountainsmith

Customer Service:

If you are experiencing any problems or have any questions about your Mountainsmith equipment our Customer Service Department is here to help. Please feel free to email us at service@mountainsmith.com or call us directly at 800.551.5889.


Order Processing:

We are open 8am-5pm MST Mon-Fri and are closed on weekends. Orders placed over the weekend will not be processed until Monday morning. Please see shipping polices and rates for order turnaround time.

Payments Accepted – we only accept Visa, MasterCard, Discover, and American Express. We do not accept payments via check, money order, or cash.

Changing/Cancelling Orders – to change or cancel an order, please email us at webstore@mountainsmith.com or call us directly at 800.551.5889 and, if your order has not already been processed and shipped, we will make the adjustments you need. If the order has already shipped, we cannot make these adjustments.

 

Media Relations:

Mountainsmith invites and encourages media to get acquainted with our product line.  If you need access to images or more information about the Mountainsmith brand and products, please contact Dax.

Dax Kelm | dax@groundswellpr.com | 307-699-4459

 

Our Location:

Mountainsmith has been located in Golden, CO since the brand was founded in 1979.

 

If you would like to send us mail:

701 Pine Ridge Road, Unit 3

Golden, CO 80403

Phone: 800-551-5889

Fax: 303-278-7739