CUSTOMER SERVICE:
If you are experiencing any problems or have any questions about your Mountainsmith equipment our Customer Service Department is here to help. Please feel free to email us at service@mountainsmith.com or call us directly at 303-279-5930.
ORDER PROCESSING:
We are open 8am-5pm MST Mon-Fri and are closed on weekends. Orders placed over the weekend will not be processed until Monday morning. Please see shipping polices and rates for order turnaround time.
Payments Accepted – we only accept Visa, MasterCard, Discover, and American Express. We do not accept payments via check, money order, or cash.
Changing/Cancelling Orders – to change or cancel an order, please email us at webstore@mountainsmith.com or call us directly at 303-279-5930 and, if your order has not already been processed and shipped, we will make the adjustments you need. If the order has already shipped, we cannot make these adjustments.
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MEDIA RELATIONS: For all PR inquiries feel free to contact Ehenderson@meteoritepr.com and Susie@MeteoritePR.com.
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OUR LOCATION:
Mountainsmith has been located in Golden, CO since the brand was founded in 1979.
If you would like to send us mail:
910 12th Street
Golden, CO 80401
Phone: 303-279-5930
Fax: 303-278-7739
